Alimar Generator provides the following services 24/7 in accordance with the wishes and needs of its customers.
Location and Power Detection
Before purchasing a generator, it is necessary to determine the power and location for special solutions in accordance with the needs. After a thorough analysis by Alimar Authorized Services, we can recommend the most suitable generator to our valued customers.
Disassembly-Assembly
Disassembly and assembly services are provided for the relocation of your existing generator, installation of a new one instead of the old one, or installation of a new generator.
The first start operation of your purchased generator is provided free of charge by Alimar Authorized Services. Generators that are not commissioned by our authorized services will be outside the scope of the warranty, as well as preventing the conformity assessment and recording of location and working conditions. Function tests of generators are carried out during start-up operations after installation and are included in the free services we offer to our customers.
Periodic Maintenance
It is of great importance that your generator is regularly maintained and under control in order to provide you with trouble-free and uninterrupted service at all times.
With the Periodic Maintenance Agreement that you will make with the Alimar Generator After-sales Services Department, you can ensure that your Generator always works smoothly and lasts longer in accordance with high quality standards and technical instructions.
We would like to briefly share the important advantages offered to you by entering into a Periodic Maintenance Contract with Alimar After-Sales Services during or after the warranty period.
√ First of all, you work with the corporate service structure that knows Alimar Generator best, regularly receives training, keeps all kinds of spare parts in stock, working with such a team will offer you the advantages of less failures, more expenses and less time loss.
√ The maintenance agreement you will make with our organization, which bears the responsibility of providing 24/7 service in the sector and has its technical staff equipped with successful after-sales services in domestic and international projects, will provide you with a constant comfort technically.
√ Thanks to Alimar Professional Field Teams that have applied all kinds of technical training necessary for the fully efficient operation of your Alimar generator and have the necessary technological equipment, tools and measuring devices, you will have the opportunity to solve the problem economically and quickly.
√ Thanks to the Periodic Maintenance Contract that you will make with our After-Sales Department in order for your purchased Alimar generator to work smoothly and efficiently, you will have operated the process of detecting possible failures in advance. Our Alimar Professional Field Team performs critical controls and tests at 34 points of your generator with special trainings during periodic inspections.
√ As the owner of Alimar generator, besides making daily and weekly maintenance checks, monthly checks by an expert, trained and certified technician will ensure that your generator is always ready for the task. In the failure and maintenance services that remain within the scope of the contract, you will also not pay labor fees, and you will have a service guarantee provided by a reliable team 24/7.
√ As Alimar After-Sales Services Department, we closely follow technological developments in order to provide better service to you. We use the most modern materials and equipment in business processes. We believe that continuous education is a sine qua non for raising sustainable quality standards. We are constantly updating and improving our technical knowledge level and we aim to provide the highest quality service to our valued customers.
Alimar Generator After-sales Services Unit. “YOUR SOLUTION PARTNER IN ENERGY“
replacement part
Alimar Authorized Services provide you with uninterrupted power comfort with quality and technology spare parts solutions and high stock capability that your generator literally needs. The use of original spare parts, which is as important as technical service, is an important factor that increases the service life of your generator and the time to order. For this reason, in order for your generator to be able to serve you for many years without losing its performance, it is necessary to use the original spare parts recommended by Alimar Authorized Services. The original spare parts you need for your generator are just a phone away.
Fault-Intervention Service Services
You Alimar customers are offered the comfort of reliable service service where you can receive 24/7 service in case of malfunction or out of service of your generators. You report your problem, we will provide a solution.
Hand Purchase, Sale and Rental Services
2. your handheld generators are examined on site with our expert staff and evaluated with the most optimal prices. 2. it offers the opportunity to be covered by the warranty with periodic maintenance agreements for hand-held generators. In addition, we provide the opportunity to install an Alimar Generator with the most suitable solution instead of taking your old generator.
Education
According to the needs of our customers and the level of participants, with our experienced and trained technical personnel; generator training, including beginner and advanced level, as well as basic training services for use and maintenance are offered.